This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements, book appointments, or interact with our website and messaging services. We use your Personal Data to provide, manage, and improve your treatment experience.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined under the following conditions. The definitions apply regardless of whether they appear in singular or plural form.
Definitions
- Company (referred to as either "the Company", "We", "Us" or "Our") refers to Thai Sport Massage.
- Device means any electronic device capable of accessing our Service, including computers, mobile phones, or tablets.
- Personal Data is any information relating to an identified or identifiable individual.
- Service refers to the website, advertisements, and booking tools provided by Thai Sport Massage.
- Service Provider means any third-party entity or individual processing data on behalf of the Company to facilitate our services.
- Usage Data refers to data collected automatically through website usage or system infrastructure.
2. Collecting and Using Your Personal Data
Types of Data Collected
While using our services or booking appointments, we may ask you to provide certain personally identifiable information, including:
- First and last name
- Contact phone number
- Email address
- Residential or postal address
- Treatment preferences, health considerations, or booking comments
Use of Your Personal Data
We use your Personal Data for specific operational purposes:
- Service Delivery & Booking Management: To schedule, confirm, and manage your massage therapy appointments.
- Communication: To reach you via phone, SMS, or email regarding appointment reminders, schedule changes, or health updates.
- Customer Support: To answer inquiries and fulfill special requests or health requirements.
- News & Special Offers: To keep you informed about clinical residency news, championship updates, or seasonal specials (unless you opt out).
3. Data Retention and Security
We retain your Personal Data only for as long as necessary to fulfill treatment records, handle accounting requirements, or comply with Australian legal obligations.
We employ commercial-grade physical and digital safeguards to protect your personal information against unauthorized access, loss, or alteration.
4. External Links & Third Parties
Our website may contain links to external sites (such as booking tools or Google review portals). We do not control and are not responsible for the privacy practices of external third-party sites.
5. Changes to this Privacy Policy
We may update our Privacy Policy periodically. Any updates will be posted on this page with an updated revision date.
Contact Us Regarding Privacy
If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us at:
150A Phoenix Rd, Hamilton Hill WA 6163, Australia
Phone: 0472 635 896